What We Do Meet the Team Case Studies Get Started

High-Tech meets High-Touch

A process designed to
eliminate stress

We've re-engineered the entire benefits lifecycle to be predictable, transparent, and surprisingly painless for your HR team.

01
Discovery & Strategy

We learn your world

Deep dive into your current benefits landscape, employee demographics, and organizational goals. We identify pain points and design a strategy that actually works for your people to help your employees gain a better appreciation and understanding of the benefits provided for them.

Needs Analysis Benchmarking Plan Design
02
Platform Configuration

Built for your organization

Your benefits portal is custom-configured with your branding, plan details, eligibility rules, and contribution structures. Every screen is tested before your employees see it.

Custom Branding Rule Engine QA Testing
03
Enrollment Launch

Guided, not confusing

Multi-channel enrollment launch with personalized communications, easy options for scheduling of on-site, virtual, telephonic, self-enroll or hybrid enrollments. Every employee gets the support they need.

Live Support AI Guidance Multi-Channel
04
Fulfillment & Verification

Accurate. Automated. Done.

When available, carrier feeds are transmitted, confirmed, and reconciled automatically. Discrepancies are flagged and resolved before they become problems.

EDI Feeds Auto-Reconciliation Audit Trail
05
Year-Round Support

We don't disappear after open enrollment

Ongoing life event processing, new hire onboarding, COBRA administration, compliance monitoring, and a dedicated account team available whenever you need them.

Life Events COBRA Compliance

Enterprise-grade technology
built for the modern workforce

Our platform is engineered for security, scale, and speed — so your benefits administration runs flawlessly even as your organization grows.

OPM Benefits Dashboard
Total Enrolled
0
+12.3%
Completion Rate
0
+8.1%
Avg. Time
8min
-42%
Medical
Dental
Vision
Life
STD
LTD
Vol.

SOC 2 Type II Certified

Bank-level security with end-to-end encryption, role-based access controls, and continuous compliance monitoring.

99.99% Uptime SLA

Redundant cloud infrastructure ensures your benefits platform is always available when employees need it.

AI-Powered Decision Support

Machine learning analyzes employee data to recommend optimal plan selections, reducing decision fatigue and improving outcomes.

200+ Carrier Integrations

Pre-built EDI connections with every major insurance carrier. New integrations deployed in days, not months.

Real-Time Processing

Enrollment changes are processed and transmitted in real-time. No more batch processing delays or coverage gaps.

Plan Design & Configuration

Build, modify, and manage complex benefit plans with our visual plan designer. No IT involvement required. Support for every line of coverage your organization offers, with built-in compliance guardrails that prevent costly errors before they happen.

  • Visual drag-and-drop plan builder with real-time preview
  • Support for medical, dental, vision, life, disability, voluntary & specialty lines
  • Configurable eligibility rules by job class, location, hours, or custom criteria
  • Built-in ACA, ERISA, COBRA & state-specific compliance checks
  • Version control and full audit trail for every plan change
PLAN BUILDER
Draft
Gold PPO Plan Active
Deductible
$500
OOP Max
$3,000
Copay
$20
Silver HDHP Plan Draft
Deductible
$1,600
OOP Max
$5,000
HSA Eligible
Yes
2 of 4 plans configured

Automated Fulfillment

Enrollment data is only valuable if it reaches carriers accurately and on time. Our automated pipeline eliminates manual spreadsheet transfers, phone calls, and guesswork. Every election is validated, transmitted, confirmed, and reconciled — without human intervention.

  • Real-time EDI 834 feed generation and transmission
  • Automated reconciliation with carrier confirmation files
  • Discrepancy detection and auto-resolution workflows
  • Eligibility verification before coverage effective dates
  • Complete audit trail with timestamps for every transmission
DATA PIPELINE
Live
1
Employee Enrollment
Elections submitted & validated
Complete
2
EDI 834 Generation
Auto-formatted for each carrier
Complete
3
Carrier Transmission
Secure SFTP delivery to 3 carriers
Complete
Reconciliation
100% match — 0 discrepancies
Verified

Employee Self-Service

Empower your employees with 24/7 access to their benefits information. Our self-service portal reduces HR inquiries by up to 80% by giving employees tools to manage their own benefits — from viewing coverage to submitting life event changes.

  • Digital ID cards — view, download, or share from any device
  • Dependent management with guided document upload
  • Life event processing: marriage, birth, move & more
  • Total compensation statements and benefits summary reports
  • Secure document vault for EOBs, plan docs & tax forms
JD
Jane Doe
Marketing • Full-Time
Active
Medical
Gold PPO
Employee + Family
Dental
Premium PPO
Employee + Family
Vision
VSP Choice
Employee Only
Life / AD&D
2x Salary
$150,000
View ID Cards
Life Event
Documents

Real-Time Analytics

Make data-driven benefits decisions with our comprehensive analytics suite. From live enrollment tracking to year-round utilization analytics, our dashboards give you the visibility to optimize your benefits program and demonstrate ROI to leadership.

  • Live enrollment dashboards with real-time completion tracking
  • Plan participation drill-down by department, location & demographics
  • Cost modeling and forecasting tools for renewal planning
  • Year-over-year trend analysis for utilization and costs
  • Executive-ready reports with one-click export to PDF & Excel
ENROLLMENT ANALYTICS Q1 2026
Enrolled
2,847
+12.3%
Completion
94%
+8.1%
Avg. Time
7.2m
-42%
Plan Participation by enrollment count
Medical
92%
Dental
78%
Vision
65%
Life
88%
HSA
54%

Seamless Integrations

Our platform connects to your entire HR technology ecosystem through pre-built integrations and a robust API. Whether you run ADP, Workday, UKG, or a custom HRIS, data flows seamlessly between systems — eliminating duplicate entry and keeping everything in sync.

  • Pre-built HRIS connectors for all major platforms
  • 200+ carrier EDI connections with automated setup
  • REST API with webhooks for custom data pipelines
  • SSO via SAML 2.0, OAuth 2.0 & OpenID Connect
  • Automated payroll deduction file generation
INTEGRATION HUB All Systems Connected
HRIS Sync
ADP, Workday, UKG & more
Carrier EDI
200+ carrier connections
Payroll Export
Auto deduction file generation
REST API
Webhooks & custom pipelines
SSO / Auth
SAML, OAuth 2.0, OIDC

Works with the tools
you already use

Existing integrations with several payroll platforms, just to name a few...

ADP
UKG
Paylocity
Paychex
iSolved
Paycor
Dominion
Envision
Primepay
Worx
Payday
Payroll+

Ready to see the platform in action?

Schedule a personalized demo and discover how OPM can transform your benefits administration.